Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. This time was just as nice as before. <[emailprotected]edbugregistry.com>. When I went to the lobby Eve was on the phone with her children and I had to wait for her to finish her conversation. Crystal Beach Hotel in Ocean City. She then assigned us a new room. My husband said I'm sorry but we are in this room. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. At Crystal Beach Hotel, guests will find a 24-hour front desk. Just an all around wonderful experience. Like its sibling hotel The Carousel . Shortly after my husband went to get ice and when he returned his room key didn't work so he went to the front desk to find out why. We love this hotel. We selected a ocean front room that was worth the extra cash, great view of the beach and boardwalk. I don't think we'll ever be returning, though.More. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. Date: July 27, 2008 Reviewer: TripAdvisor member, Lower Burrell, PA Stayed on the 4th floor (non-smoking floor), ocean front w/balcony. The lady at the front desk was very standoffish and rude. The balcony had two chairs, with room for more.The front desk staff and housekeeping were courteous and helpful.Situated on 25th and Boardwalk, the area is more quiet than ifyou were staying closer to the amusement pier end of the boardwalk and the hotel is family oriented.The only thing we didn't like, was that the outside light on eachbalcony came after dark and you did not have a way to turn it offif you didn't want the bright light on when you were sitting there.Overall, it is a very nice hotel and I would reccomend anyone to stay here. We took a four-day weekend here in June 2022 for the Father's Day holiday. 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The card has yet to be reimbursed). Room types may vary. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. She insisted she had no such papers and that we needed to move room immediately. more. Videos; Rooms; Barracuda's Bar & Grill; Exclusive Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. Booked a room facing the ocean, which had a small but nice balcony overlooking the boardwalk. The room and everything in it seemed fine, clean, spacious when we got in. I put it in toilet paper and checked it. Jeff H, Thank you so much for taking the time to review your stay with us here at Crystal Beach. While there the hot water system went down so no shower. Most of the pool was in the shade by 3pm so it got a little chilly. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. We brought it up to the front desk and asked for a new room. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Shower. Our first night was fine without any complications. 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Baltimore Ave. Our first night was fine without any complications. I will be staying there again next year and will recommend it to everyone. more. Eve gave me room keys for room 519. We could see ocean and the bay, sunset took my breathe away. Tripadvisor performs checks on reviews. Our room was clean and spacious. Great 28 28 reviews 10. . These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. This is the version of our website addressed to speakers of English in Malaysia. Our first night was fine without any complications. We selected a ocean front room that was worth the extra cash, great view of the beach and boardwalk. I called the 800 number that I used to book the hotel (Booking.com) and they moved us to different hotel. Again, all of this exceeded what we had in mind and it was nice to sleep on comfortable beds in a clean and hospitable room. Summer Beach Condominium #3 35TH St Ocean City MD 21842. . The next morning while waking up, we found a stage 2 larva bedbug. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Our floors were very sandy by the time we left. The aroma in the main lobby, reminds you of being on an island. Please see our partners for more details. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. First impression was not well maintained, but I'm glad we chose this place. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. but location was the best thing ofall. This lets us know our reviews come from real guests like you. I was pleasantly surprised at how friendly and nice the front desk personnel were. Barracuda's Bar & Grill : Closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, Bar is closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, 2nd Floor Pool & Bar: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023, Boardwalk Pool: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023. We loved being on the 5th floor, nice view. The Carousel Hotel did refund our money thankfully. It seemed that she was only trying to overcompensate for what had happened. Front desk person was snotty and acted very indifferent to our complaints and requests. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. He told my husband he had been assigned that room. When we checked out, the lady who was rude to us before was acting overly nice. If you booked through us and want to leave a review, please sign in first. Review tags are currently only available for English language reviews. language, whether its just a rating or contains comments as well, etc.). He checked the bedbug, trapped it and gave us a new room. Map. YUCK! Brunch, Great location - show map. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Highly recommended! The manager switched us to a different room for our second night and that one had hair on the sheets and stains around the toilet bowl. Ocean City, MD - Crystal Beach Hotel - "Really nice!". The pool by the Barracuda Bar was open and well kept. Tripadvisor performs checks on reviews. Thank you again and we hope to see you soon! Barracudas Poolside Bar & Grill (2nd floor of Baltimore Building). Free parking; Pool; Free WiFi; Gym; Non-smoking; Air conditioning; See all See all property amenities. 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