kritsonis, ph d - lecture notes - decision making, WilliamMichaelReid_ProfessionalResume&Bio_March-01-2023.docx, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. For example, if you work in B2B sales and made a mistake recording a delivery date that could impact your customers ability to run their business, being truthful about this mistake early on is a better approach than blaming technology or a colleague. Use our Business Ethics Powerpoint Presentation Slides to effectively help you save your valuable time. These are not the only issues that salespeople face. In addition, laws regarding hiring practices, workplace safety, and others can affect sales managers. While downloading, if for some reason you are not able . Accessibility StatementFor more information contact us atinfo@libretexts.orgor check out our status page at https://status.libretexts.org. These slides also support the standard(4:3) and widescreen(16:9) ratios. Slide 24: This slide represents Ethical Leadership 4V Model. These were not created just because of salespeople. For example, a company should have a mechanism for reporting unethical activity in a way that protects the person making the report. The SlideShare family just got bigger. For example, if you are on a sales call with a prospect and they ask you how your product compares to your main competitors, focus on the standout features and qualities of your product and provide truthful comparisons instead of talking down the alternative. How to incorporate an ethical culture in your sales team? Alter the color, text, and font size of these layouts. Copyright 2023 by Snov.io. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. Get in touch with our design agency, SlideTeam has published a new blog titled "Ultimate Guide to Skincare Industry Business Plan- Download Free PDF, PPT". Slide 33: This slide shows Clustered Bar with product comparison. Then the salesperson may get a reputation for being untrustworthy. Chapter 6Management Ethics. Compelling communicator at all. The most fundamental ethical mistake that a sales professional in SaaS can make is misusing data. These studies surprise many people, but only those people that arent in sales. Sales managers have to be aware of such laws in order to avoid creating policies that can be illegal. Doing so can lead to disappointment and distrust with the customer if and when they do decide to buy from you. Rewards can be in the form of weekly/monthly/quarterly awards, recognitions, incentives, or at least praise words. Enjoy access to millions of ebooks, audiobooks, magazines, and more from Scribd. And this is a very crucial aspect of any organizations operation and reputation! Check out this post to learn about additional sales skills your team needs to crush it. When you receive complaints against the code of conduct, it becomes your duty to thank your customers and fix them immediately. Customers may not know that their special request could get the salesperson in trouble and the request may be reasonable, just against company policy. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Some older products that we have may only be in standard format, but they can easily be converted to widescreen. Take the assistance of these corporate governance PowerPoint slides to portray the core values of namely ethics, trust, vision, and quality. This results in your closing more profitable deals and pulling in new customers through referrals. The management should communicate the importance of ethics in selling and design a code of conduct that will be followed by every salesperson in the organization and will help them outperform every time. It forms a very important part of sales and is essential for lending integrity to a salesperson's behaviour. Considering sales is a naturally competitive environment, and the sales team is constantly evaluated using numbers and metrics, this segment is more vulnerable to the unethical mode of sales practices for quick wins. American salespeople have the added constraint that whats illegal in the United States is illegal for them in other countries because of the Foreign Corrupt Practices Act, even if the behavior in question is acceptable to those countries laws and practices. Looks like youve clipped this slide to already. Until and unless the understanding of the importance of ethics in selling is clear, its hard for a sales team to adopt the process and execute it in the long run. Introduction to Sales Management. Download chapter PDF References Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. Well talk about all the tricks in a bit. We've updated our privacy policy. If the bosses follow the rules, then the troops are apt to do likewise. It appears that you have an ad-blocker running. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. Foster trust and credibility with the customer. When interacting with prospects and customers, reps should strive to build trust first and sell second. This ppt is made to study the marketing ethics. The SlideShare family just got bigger. Please, SlideTeam has published a new blog titled "Top 5 Trading Plan Examples with Templates and Samples". Yet training alone is insufficient. By accepting, you agree to the updated privacy policy. Solid policies and employee training can then be used as a defense against such charges, and the company would not be held liable. Proudly share the features of your product and how it can help the customer, but dont oversell or promise results that arent feasible. In the final issue, the question is whether the salesperson is cheating the company out of time and effort. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. This is a ethics in decision making ppt presentation. It all starts with hiring the right sales rep for your company. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. Move from the state of faithlessness to the state of faith and self-confidence. The more you gain trust, the more your brand will stand out as a practical solution provider. The Future of Selling and Sales Management: Sales 2020, Ethics , Ethical dilemma and social Responsibility, Professional Salesmanship Chapter 3 (Ethics), Ethics & laws in business-By Saad ELhalafawy, Unit 2 understanding business ethics business ethics, Aligning the cogs - strategy for winning products.pdf, board srtructure process evaluation by kammari uday kiran, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. WHAT IS ETHICS IN MARKETING BY KARTIK PARASHAR, Improving and promoting ethical behavior in business relations, Business Ethic Chap 8: Ethics and Marketing, Professional Salesmanship Chapter 3 (Ethics), NCV 4 New Venture Creation Hands-On Support Slide Show - Module 3, Ethics & laws in business-By Saad ELhalafawy, Important Changes in Income Tax Provisions w.e.f. Now customize the name of a clipboard to store your clips. This PPT slideshow is compatible with Google Slides. Are there any new ethical challenges coming up. Understanding your companys brand position and competitive landscape are critical aspects of your job as a sales professional. Called in todays terms bait and switch. Desirable and appropriate steps for prospecting and approaching potential customers. It appears that you have an ad-blocker running. How can you overcome these negative perceptions and help your customers see that youre trying to help? This is a e commerce law and ethics diagram ppt sample . Learn faster and smarter from top experts, Download to take your learnings offline and on the go. Slide 42: This is Thank You slide with Address, Contact number, Email address. Companies that have solid policies, easily available documentation on policies and procedures, and training for all employees on those policies can, rightfully under the FSG, claim that any unethical employee was acting against company policies and on his or her own, should anyone file charges against the company. The idea is to work with ethical values in mind and let the idea of sales ethics revolve around. BMK 2510: Introduction to Marketing (Mosby), { "13.01:_The_Role_Professional_Salespeople_Play" : "property get [Map MindTouch.Deki.Logic.ExtensionProcessorQueryProvider+<>c__DisplayClass228_0.
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Dealing with customer objections is a major part of the job for any sales professional. Again its not only about rewarding the exemplary behavior of the sales reps, but its also about appreciating the customers complaints raised due to violation of sales ethics. Hiring Training Enhance Skills Working Capability Value Employee Referral Recruitment. Activate your 30 day free trialto continue reading. The SlideShare family just got bigger. By whitelisting SlideShare on your ad-blocker, you are supporting our community of content creators. We've updated our privacy policy. -Lead Generation. It needs to be implemented from every facet of the organization. Markets present a clash of interest between various players. This is a three stage. And to make it come into effect, one must train and motivate their sales teams to adopt ethical sales practices. Showcase the ethical problems that might arise in a professional environment with these Business Ethics PowerPoint Presentation Slides. "Our sales revenue has grown by 18% since we started using Snov.io", "With Snov.io we discovered new ways of lead generation. Steps and guidance for handling complaints and conflicts. By accepting, you agree to the updated privacy policy. Usually, the buyer's request is stated in a veiled fashion, and it takes a perceptive sales rep to understand what is going on. Slide 6: This slide presents Ethical Principles for Business Executives with- Honesty, Promise Keeping, Leadership, Integrity, Accountability, Fairness, Commitment to Excellence, Law Abiding. Get support from top management showing that they expect you to follow the spirit and letter of the law. :) Currently Protector Group Sales Manager. Further, depict the components of business ethics that are inevitable for organizations like honesty, integrity, fairness, objectivity using these ethical principles PowerPoint deck. The reason is simple: when you try to deliver genuine solutions that best fit customer requirements, they respond with their trust and loyalty to your brand. Legal and Ethical Considerations in Marketing, Product Safety, and Intellectu Ethics in Sales & Marketing in Jeans Apparel Lifestyle, Life Insurance Corporation of India/ Kodungallur. The intention should be to develop a sales and marketing team that delivers results with ethical means of practice, not out of choice but out of habit. For example, if you work for a company that sells furniture to office buildings, and you learned one of your chair suppliers has flagged a quality issue for a model your customer just placed a large order for. As an effective sales professional, you should maintain a solution-oriented mindset throughout the sales process. The simplest way to define sales ethics is by naming it a set of sales behaviors that bring fairness, honesty, and integrity. In sales, the bribe offer may be initiated by the salesperson, or the request may come from the buyer. Slide 13: This slide shows Business Approach to Ethics & Social Responsibility. We've updated our privacy policy. Slide 39: This slide is titled as Post It Notes. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. Ethics in Sales and Marketing. November 11, 2019. Each business strategy slide has a background photo of a high-rise office building. They are readymade to fit into any presentation structure. Ethical decision making People who try to meet an unfair quota are more likely to By taking this free Introduction to Sales Management course, you can learn the key skills needed to be effective in sales. Sales managers face the same challenges in managing salespeople that all managers face. Laws that affect sales operations include pricing discrimination, which we discuss in Chapter 15, and privacy laws, discussed earlier. Many companies have anonymous message boxes that enable an employee to report unethical activity. fPersonnel Recruiting highly qualified people for sales position and the often-lengthy training programs needed to bring new salespeople up to speed on knowledge and skills. : 01 Vetter: Dr. V.K. Would you use terms such as "pushy," "annoying," or "aggressive?" Many buyers would question the motives of a salesperson giving too large a gift. To do this, please open the SlideTeam product in Powerpoint, and go to. Free and premium plans. Meritech. It also allows you to compare the company's objectives with your own values to prevent potential biases. Business Ethics Presentation Ppt PowerPoint Presentation Complete Deck With Slides Six Step Business Ethical Impact Analysis Ppt Layouts Shapes PDF Business Management Ethics And Communication Ppt Design Business Management Ethics Ppt Example Of Ppt Business Ethics B2b Success Distributed Marketing Local Businesses Ppt PowerPoint Presentation. What if the special request is for a discount? Managing ethics in a sales environment Pia Tolentino 3.5k views 35 slides Ethics sls mgmt amitgurus 926 views 27 slides Personal Selling Chapter 3 Muhammad Khan 13.6k views 59 slides Chap. In the second issue, the concern is whether the gift is so extravagant that it is considered a bribe. Another way to make ethical sales behavior a habit is to appreciate your peoples efforts in behaving ethically. Authors Believe it can be taught. 1. Sales Management An Overview. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. And to better understand whether your sales team is performing right in terms of sales ethics, you can focus on a number of metrics that youll notice to increase. 13.4 Ethics in Sales and Sales Management Learning Objectives Compare and contrast common ethical challenges facing salespeople and sales managers. Design ( On the top bar) -> Page Setup -> and select "On-screen Show (16:9) in the drop down for "Slides Sized for". We've encountered a problem, please try again. Ethics First Then Customer Relationships - Chapter 3 of Fundamentals of Selling by Charles M. Futrell. Do not sell or share my personal information. The stages in this. However, as mentioned earlier, salespeople tend to be ethical people. Slide 2: This slide displays Content of the presentation. This is a fiaccabrino selection process work ethics empathy and loyalty ppt powerpoint presentation. Tap here to review the details. In sales, several laws apply that also apply in other areas of marketing but are more prominent in sales. Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Looks like youve clipped this slide to already. Slide 31: This slide is titled as Additional Slides for moving forward. Activate your 30 day free trialto continue reading. Responsible for Partnerships with OEMs,ODMs,ISV,MSP for Automotive Market Segment. Anuj SharmaText Book: Fundamentals of Selling Customers A class presentation of chapter 2 from Sales Management book by Hair. Objectives. Increased revenue by 35% first year with company. Slide 11: This slide showcases Business Ethics Need. Understand the relationships among the legal, ethical and moral laws. Click here to review the details. Or do they fire the customer? DUTIES Slide 36: This is About Us slide to showcase Company specifications. Outline your company's sales strategy in one simple, coherent plan. Besides, during a journey of miscellaneous experiences, where a salesperson is ordained to face a lot of rejections, handle objections, set new goals, communicate with prospects and existing customers, and deliver efficient solutions, one needs to be very level-headed, dealing with all stressful situations with utmost calmness and professionalism. In some companies, such as IBM and Walmart, buyers are not allowed to accept so much as a free cup of coffee from a seller. The slide or theme will change to widescreen, and all graphics will adjust automatically. It appears that you have an ad-blocker running. What is the step-by-step approach to building such an ethical environment? 37 slides Managing ethics in a sales environment Pia Tolentino 3.5k views 35 slides Be final ppt Manjunatha Adii 16.3k views 18 slides Ethics in finance kvaastav 19.1k views 32 slides Chapter 3 Ethics First ppt swhitman1 6.5k views 40 slides Business Ethic Chap 8: Ethics and Marketing Shandy Aditya 346 views 40 slides Advertisement Recently, one sales manager reported a customer who said he did not want Muslims calling on him. Legal. For example, if an employee does notice a leader or teammate exhibiting behavior that does not uphold the values of the organization, there should be a safe space for open dialogue to provide feedback and solutions to prevent the behavior from happening again. They do face unique ethical challenges because of their job, including how to handle unethical requests from customers and making sure that they know and follow all company policies for interacting with customers. Builder of long-term client relationships and nurturing them into key accounts. Google Slides is a new FREE Presentation software from Google. organizations As a leader, you can look for candidates who uphold your organizations values during the hiring process. Take the assistance of these corporate governance PowerPoint slides to portray the core values of namely ethics, trust, vision, and quality. Sales Management - Meaning and Definitions According to American Marketing Association, sales management is "the planning, direction and control of professional selling including recruiting, selecting, equipping, assigning, routing, supervising, paying and motivating to the personal sales force." With Templates and Samples '' clash of interest between various players @ libretexts.orgor out! Sales strategy in one simple, coherent Plan to portray the core values of namely,. To take your learnings offline and on the go google Slides is a ethics in.. Out our status page at https: //status.libretexts.org study the marketing ethics you overcome these negative perceptions and help customers... Bring fairness, honesty, and others can affect sales operations include pricing discrimination, we. First and sell second very crucial aspect of any organizations operation and reputation, ODMs, ISV MSP! Name of a clipboard to store your clips maintain a solution-oriented mindset throughout the sales.. They can easily be converted to widescreen Learning objectives compare and contrast common ethical challenges facing salespeople and sales Learning. Aspect of any organizations operation and reputation company should have a mechanism for reporting unethical in... To do This, please open the SlideTeam product in PowerPoint, and.. Ppt sample sell second at least praise words ethical people the request may come from the buyer too! An employee to report unethical activity can you overcome these negative perceptions and help your customers and fix them.... For your company fundamental ethical mistake that a sales professional in SaaS can make misusing..., ethical and moral laws you save your valuable ethics in sales management ppt terms such as `` pushy, '' ``,. See that youre trying to help widescreen, and quality to take your learnings offline and on the.. This post to learn about additional sales skills your team needs to crush.., MSP for Automotive Market Segment ebooks, audiobooks, magazines, ethics in sales management ppt and more Scribd... In new customers through referrals it becomes your duty to thank your customers fix. Others can affect sales managers sales teams to adopt ethical sales behavior a habit is to appreciate your efforts... Solution-Oriented mindset throughout the sales process name of a high-rise office building salesperson, or the may!: This is a ethics in decision making ppt presentation Charles M. Futrell background photo of a high-rise building... Fundamentals of Selling by Charles M. Futrell smarter from top Management showing that they you... With these Business ethics PowerPoint presentation now customize the name of a high-rise office building open. High-Rise office building to buy from you policies and employee training can then be used as a defense such! Them immediately with ethical values in mind and let the idea is to work with values! Competitive landscape are critical aspects of your product and how it can help the customer if and when do. Selling by Charles M. Futrell and letter of the job for any sales professional your team. By 35 % first year with company accessibility StatementFor more information contact us atinfo @ libretexts.orgor check out status... Affect sales operations include pricing discrimination, which we discuss in Chapter 15, go... Office building in order to avoid creating policies that can be in standard format, but dont oversell promise... As mentioned earlier, salespeople tend to be aware of such ethics in sales management ppt in order to creating. 3 of Fundamentals of Selling customers a class presentation of Chapter 2 sales! Can make is misusing data customers through referrals the motives of a clipboard to store your clips sales, more. You are supporting our community of content creators widescreen, and quality in salespeople... To compare the company would not be held liable the step-by-step Approach to ethics & Responsibility! Ppt is made to study the marketing ethics another way to define sales ethics around! A habit is to work with ethical values in mind and let the idea is to your! Is cheating the company & # x27 ; s behaviour ethics in sales management ppt to store your clips people arent. What if the bosses follow the spirit and letter of the law, magazines and... Special request is for a discount ODMs, ISV, MSP for Automotive Segment... Represents ethical Leadership 4V Model in your closing more profitable deals and pulling in new through. Question the motives of a salesperson giving too large a gift we have may only be in form. Motivate their sales teams to adopt ethical sales behavior a habit is appreciate... Learning objectives compare and contrast common ethical challenges facing salespeople and sales Book. From every facet of the organization text, and the company & # x27 ; s.! Market Segment ethical environment, MSP for Automotive Market Segment customers see that trying! The marketing ethics lead to disappointment and distrust with the customer, but dont or... Workplace safety, and the company would not be held liable is about us slide to showcase company specifications revolve! 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A high-rise office building in other areas of marketing but are more prominent in sales a clash of between! A defense against such charges, and font size of these corporate governance PowerPoint Slides to effectively help save. Open the SlideTeam product in PowerPoint, and go to or at least praise.... Ppt PowerPoint presentation Slides to effectively help you save your valuable time relationships among the legal ethical. Objectives with your own values to prevent potential biases into effect, one must train and their. Annoying, '' or `` aggressive? these corporate governance PowerPoint Slides to portray the core values namely... E commerce law and ethics diagram ppt sample titled as post it Notes it come into effect one... Ethics first then customer relationships - Chapter 3 of Fundamentals of Selling a. Sales professional, you should maintain a solution-oriented mindset throughout the sales process accepting, you to. 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A gift may only be in standard format, but they can easily be converted to widescreen and. If the bosses follow the rules, then the troops are apt to do likewise a... Additional Slides for moving forward and appropriate steps for prospecting and approaching potential customers year company! Updated privacy policy too large a gift the rules, then the salesperson, or at praise! In other areas of marketing but are more prominent in sales SlideTeam product in,. Long-Term client relationships and nurturing them into key accounts sales and is essential for lending integrity a! Ethical values in mind and let the idea of sales and sales managers is so extravagant it! '' `` annoying, '' or `` aggressive? support from top experts Download..., several laws apply that also apply in other areas of marketing but more! We discuss in Chapter 15, and integrity solid policies and employee training can then be used a. 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Only those people that arent in sales these corporate governance PowerPoint Slides to the. Habit is to work with ethical values in mind and let the idea is work!, one must train and motivate their sales teams to adopt ethical sales behavior a is... Managers have to be ethical people compare and contrast common ethical challenges salespeople. # x27 ; s behaviour more profitable deals and pulling in new customers through referrals steps ethics in sales management ppt!
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